Privacy Policy

Last Updated: July 22, 2026

This Privacy Policy explains how Power Washing Columbia SC co., doing business as Power Washing Columbia SC (“we,” “us,” or “our”), collects, uses, discloses, and protects information when you visit PowerWashingColumbiaSC.com (“Website”), request an estimate, submit a service inquiry, communicate with us, or use our services.

By using the Website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly and information collected automatically when you use the Website.

Information You Provide

When you request an estimate, contact us, submit a service request, call, text, email, or otherwise communicate with us, we may collect:

Your name;
Telephone number;
Email address;
Service address;
City, state, and ZIP code;
Property type;
Requested pressure-washing or exterior-cleaning services;
Preferred service date or timing;
Photographs or videos of the property;
Information about the condition of the property;
Details included in messages or form submissions;
Billing and payment information when we perform the work; and
Any other information you voluntarily provide.

Please do not submit Social Security numbers, government identification numbers, medical information, banking passwords, or other unnecessary sensitive information through the Website.

Information Collected Automatically

When you visit the Website, we and our technology providers may automatically collect information such as:

Internet Protocol address;
Browser type;
Device type;
Operating system;
Approximate geographic location;
Referring website;
Pages viewed;
Links and buttons clicked;
Date and time of access;
Time spent on the Website;
Website navigation patterns;
Advertising identifiers;
Cookie identifiers; and
Information about interactions with our advertisements.

This information may be collected through cookies, pixels, tags, scripts, local storage, server logs, analytics software, and similar technologies.

2. How We Use Information

We may use collected information to:

Respond to service inquiries;
Provide pressure-washing estimates;
Schedule appointments;
Perform requested services;
Communicate about your request or project;
Connect you with pressure-washing companies or other service providers;
Determine whether we or another provider can serve your location;
Process payments and maintain transaction records;
Provide customer support;
Follow up regarding service quality;
Operate, maintain, and improve the Website;
Understand how visitors use the Website;
Measure advertising and marketing performance;
Create audiences for advertising where permitted;
Prevent fraud, abuse, and security incidents;
Maintain business and accounting records;
Enforce our Terms of Service;
Comply with legal obligations; and
Protect our rights, customers, service providers, and property.

We may combine information collected through different sources when legally permitted.

3. Lead Referrals and Sale of Lead Information

PowerWashingColumbiaSC.com may operate as both:

A pressure-washing service provider; and
A lead-generation, directory, or referral service.

When you submit a service request, we may perform the requested work ourselves, assign the work to a subcontractor, or share your request with one or more independent pressure-washing companies or service providers.

Information shared with a provider may include:

Your name;
Telephone number;
Email address;
Service address;
Requested service;
Property information;
Preferred timing;
Photographs;
Comments; and
Other information relevant to your request.

We may receive money or other compensation for providing your inquiry to a service provider. Depending on the law that applies to you, this disclosure may be considered a “sale,” “sharing,” or other disclosure of personal information.

By submitting a service request after being presented with the applicable disclosure, you authorize us to use and disclose your information for the purpose of responding to your request and connecting you with potential service providers.

The providers receiving your information may contact you by telephone, text message, or email regarding your request. Those providers may have their own privacy policies and are responsible for their own handling of your information after receiving it.

We do not sell personal information unrelated to a submitted service request to unrelated data brokers for their independent general marketing purposes.

4. When We Perform the Work

When we provide pressure-washing or related services directly, we may use customer information to:

Inspect and evaluate the property;
Prepare an estimate;
Schedule and perform the work;
Communicate arrival and completion information;
Send invoices and payment confirmations;
Document property conditions;
Address questions, complaints, or warranty matters; and
Maintain tax, accounting, insurance, and business records.

We may use employees, subcontractors, software providers, payment processors, and other vendors to help provide these services.

5. Google Analytics

We use or may use Google Analytics, a service provided by Google, to understand how visitors find and use the Website.

Google Analytics may collect information such as:

Pages visited;
Time spent on the Website;
Referring websites;
Approximate location;
Device and browser information;
Website interactions; and
Cookie or device identifiers.

Google may process this information according to its own privacy policies and terms. Information collected through Google Analytics helps us evaluate website traffic, improve content, identify technical problems, and measure marketing performance.

You may be able to limit Google Analytics collection by:

Adjusting your browser’s cookie settings;
Using available cookie controls on the Website;
Using private browsing features; or
Installing Google’s available browser opt-out tool.

Blocking analytics cookies may not prevent all basic server or security logs from being collected.

6. Meta Pixel and Advertising Technologies

We may later use the Meta Pixel, formerly known as the Facebook Pixel, or other Meta Business Tools provided by Meta Platforms.

The Meta Pixel may collect information about actions taken on the Website, such as:

Visiting a page;
Clicking a button;
Submitting a form;
Requesting an estimate;
Calling from a website link; or
Completing another defined conversion event.

Meta may use this information to measure advertisements, provide analytics, create or refine advertising audiences, deliver advertisements, and help us understand whether advertisements lead to customer inquiries.

Meta may combine information received from the Website with information associated with its services, subject to Meta’s policies and user settings.

You may be able to control personalized advertising through your Meta account settings, browser settings, device settings, cookie controls, or other available advertising opt-out tools.

We may also use similar services offered by Google Ads, Microsoft Advertising, TikTok, call-tracking providers, or other marketing platforms. This Privacy Policy applies to our use of those tools, while each provider’s own policy governs its independent processing.

7. Cookies and Similar Technologies

Cookies are small data files placed on a browser or device. We may use cookies and similar technologies for:

Essential Functions

These technologies help operate the Website, maintain security, prevent abuse, remember settings, and enable forms or other requested features.

Analytics

Analytics technologies help us understand visitor traffic, popular pages, referral sources, device types, and Website performance.

Advertising and Measurement

Advertising technologies may help measure campaigns, attribute inquiries to advertisements, limit repeated advertisements, and display advertising that may be more relevant.

Preferences

Preference cookies may remember choices such as location, form information, or cookie settings.

You may block or delete cookies through your browser settings. Blocking cookies may affect some Website features. Where required by applicable law, we will request consent before activating nonessential cookies or similar technologies.

8. How We Disclose Information

We may disclose information to the following categories of recipients:

Pressure-Washing and Service Providers

We may disclose service-request information to independent providers that may be able to respond to or perform the requested work.

Employees and Subcontractors

Information may be disclosed to employees, technicians, subcontractors, or representatives involved in estimating, scheduling, or performing services.

Website and Business Vendors

We may use hosting providers, website platforms, customer-relationship-management systems, email services, phone systems, call-tracking providers, scheduling software, cloud-storage providers, analytics services, advertising platforms, payment processors, and professional advisers.

These recipients may process information on our behalf or for their own purposes under their applicable terms and privacy policies.

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, sale of the Website, or similar business transaction.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, subpoena, court order, or government request;
Enforce an agreement;
Collect an unpaid balance;
Investigate fraud or illegal activity;
Protect the security of the Website;
Protect our rights or property; or
Protect the safety of customers, providers, workers, or others.

We may disclose information when you direct us to do so or otherwise provide consent.

9. Payments

When payment is accepted online, payment information may be processed by a third-party payment processor.

We may receive limited transaction information, such as:

Customer name;
Billing address;
Payment status;
Transaction amount;
Date of payment; and
Limited payment-method details.

We may not receive or store the complete payment-card number when payments are processed by an independent payment provider.

The payment processor’s privacy policy governs its processing of payment information.

10. Telephone Calls and Text Messages

When you call or text a number displayed on the Website, we may collect:

Your telephone number;
Call or message date and time;
Call duration;
Message content;
Call-source information; and
Recordings or transcriptions when permitted by law and after any required notice.

We may use call tracking to determine which webpage, search result, or advertisement generated an inquiry.

By providing a telephone number in connection with a service request, you authorize communications relating to that request. Consent to receive automated promotional messages is not a condition of purchasing services.

You may request that text messages stop by replying “STOP.” Message and data rates may apply.

11. Email Communications

We may send emails relating to:

Your service request;
Estimates;
Appointments;
Project updates;
Invoices;
Customer support; and
Other transactional matters.

We may also send promotional emails when permitted. Promotional emails will include an available unsubscribe method. Unsubscribing from promotional emails will not prevent service-related or legally required communications.

12. Data Retention

We retain information for as long as reasonably necessary for purposes such as:

Responding to inquiries;
Providing services;
Maintaining customer and project records;
Resolving disputes;
Managing provider relationships;
Conducting analytics;
Preventing fraud;
Meeting tax, accounting, insurance, and legal requirements; and
Enforcing agreements.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal obligations.

We may retain aggregated or deidentified information that cannot reasonably be linked to an identifiable person.

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, alteration, misuse, or disclosure.

However, no website, database, internet transmission, email, or storage system can be guaranteed to be completely secure. You provide information through the Website at your own risk.

14. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request that we:

Confirm whether we process your personal information;
Provide access to certain personal information;
Correct inaccurate information;
Delete certain information;
Provide a copy of certain information;
Restrict or object to certain processing;
Stop certain marketing communications; or
Opt you out of certain sales, sharing, or targeted advertising.

These rights may be subject to legal exceptions, identity verification, business-record requirements, and limitations under applicable law.

To submit a privacy request, contact us using the information in the “Contact Us” section. Please describe your request and provide enough information for us to locate the relevant records and verify your identity.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

A service request cannot generally be referred to another provider without sharing enough information for that provider to contact you and evaluate the request.

To request that your information not be sold or referred to independent providers, contact us before submitting a request or clearly state in your submission:

“Do not share my information with independent service providers.”

When such a request is made, we may be unable to locate a provider for you. We may still use your information to determine whether we can perform the work ourselves, respond to your inquiry, maintain security, and satisfy legal obligations.

You may also contact us after submitting a request. We will make reasonable efforts to stop future disclosures, but we may not be able to retrieve information already provided to a service provider.

16. Browser Privacy Signals

Some browsers and extensions transmit “Do Not Track” or other privacy signals. Because industry standards and legal requirements regarding these signals continue to develop, the Website may not respond to every browser signal in the same manner.

Where legally required and technically feasible, we may process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of applicable sales, sharing, or targeted advertising associated with that browser or device.

17. Third-Party Websites

The Website may link to provider websites, social-media pages, payment platforms, maps, review websites, or other third-party services.

We do not control the privacy, security, or data-handling practices of third parties. This Privacy Policy does not apply to information collected independently by another website or business.

Review the privacy policy of any third party before providing it with personal information.

18. Children’s Privacy

The Website is intended for adults seeking property-maintenance services and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

A parent or guardian who believes a child submitted information may contact us using the information below.

19. International Visitors

The Website is directed primarily to individuals seeking services in Columbia, South Carolina, and surrounding areas in the United States.

If you access the Website from another country, your information may be transferred to, processed in, or stored in the United States, where privacy laws may differ from those in your location.

Where additional rights or consent requirements apply based on your location, we will seek to honor them as required by applicable law.

20. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, providers, technology, advertising practices, or legal obligations.

The revised version will be posted on this page with a new “Last Updated” date. Material changes may also be communicated through the Website or another appropriate method.

21. Contact Us

Questions, concerns, opt-out requests, or privacy requests may be directed to:

Power Washing Columbia SC co Doing business as Power Washing Columbia SC Website: PowerWashingColumbiaSC.com Email: info@powerwashingcolumbiasc.com

How this site handles your information